Privacy Policy

We collect information you provide directly, including:

• Name, email, phone number, and billing address
• Driver's license number and date of birth (for eligibility verification)
• Payment card details, processed by our PCI-DSS-compliant payment provider — we do not store full card numbers on our servers
• Booking details: pickup/return locations, dates, and vehicle preferences

We also automatically collect limited technical data — IP address, browser type, and pages visited — via cookies and analytics tools when you use our website.

• To process reservations, verify eligibility, and manage your rental
• To send booking confirmations, receipts, and service updates
• To respond to support requests and resolve billing or damage disputes
• To improve our website, fleet offerings, and customer experience
• To detect and prevent fraud, and to comply with legal obligations

We do not sell your personal information. We share data only with:

• Payment processors and fraud-prevention services needed to complete your booking
• Insurance partners, where you have opted into a coverage product
• Service providers who support our operations (e.g., email delivery, analytics) under confidentiality agreements
• Law enforcement or regulators, where required by law or to protect our rights and safety

We use essential cookies to operate our booking system and optional analytics cookies to understand site usage. You can disable non-essential cookies through your browser settings; this will not affect your ability to complete a booking.

We retain booking and payment records for as long as needed to comply with tax, accounting, and legal obligations — typically 7 years from the rental date — and delete or anonymize personal data thereafter unless a longer period is required by law.

Depending on your state or country of residence, you may have the right to:

• Request a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data, subject to legal retention requirements
• Opt out of the sale or sharing of personal information (California residents, under the CCPA/CPRA)
• Withdraw consent for marketing communications at any time

To exercise any of these rights, email hello@reservationcarrent.com.

We use industry-standard safeguards - including encryption in transit, access controls, and PCI-DSS-compliant payment handling - to protect your information. No system is completely secure, and we encourage you to use a strong, unique password for your account.

Our services are not directed to individuals under 18, and we do not knowingly collect personal information from minors.

We may update this Privacy Policy periodically. Material changes will be reflected by the "last updated" date at the top of this page.

Questions about this policy or your data can be directed to hello@reservationcarrent.com or +1 (888) 478 8913